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Why does Verisign block Twitter and sometimes doesn't?

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Quick question: Why does Verisign block Twitter and sometimes doesn't? Hoping for any answer. My 2nd question... Hi,.

Our store seems to be stuck at 5.06lb for every product while generating shipping quotes. We specified individual product weights on a per product basis and it seems like it is still using the 5.06lb weight to generate quotes. We had a recent purchase for which a customer paid way too much money for shipping because the actual weight of the product was just above 2lb and they paid for 5.06lb. How can this be fixed? Where can this be adjusted?.

Thanks in advance!!..

Comments (48)

Good question... I dunno what is the right answer. I'll do some research and get back to you if I find an good answer. You should email the people at Verisign as they probably can help you..

Comment #1

How do I tare the weight and setup the ratio tables? Sorry I am unable to figure these out simply from looking in the admin panel...

Comment #2

I figured it out. The tare was set to 3lb thank you very much guys...

Comment #3

Where / How do you adjust the tare weight? I am having this same issue...

Comment #4

Hi,.

Our store seems to be stuck at 5.06lb for every product while generating shipping quotes. We specified individual product weights on a per product basis and it seems like it is still using the 5.06lb weight to generate quotes. We had a recent purchase for which a customer paid way too much money for shipping because the actual weight of the product was just above 2lb and they paid for 5.06lb. How can this be fixed? Where can this be adjusted?.

Thanks in advance!!..

Comment #5

Do you have the tables set up correctly for the weight ~ Price ratio?.

Nic..

Comment #6


This question was taken from a support group/message board and re-posted here so others can learn from it.

 

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