I would like to know the answer too. Anyone here know what is the right answer. I'll do some research in Google and get back to you if I got an good answer. You should email the people at Verisign as they probably could answer your Verisign question..
Thanks for help..
One question more..
Can you clearify me what it means?..
Do a search in these forums and you will find that nearly everyone that uses paypal for the first time has the exact same problem as you have..
You need to set up a return url within your paypal account. It in your profile somewhere, and I think you need to link to your checkout_success.php page...
I have the same problem and I found out that this is the cause:.
If the customer does not click the "Return to (Your Store)" button after making the payment at PayPal, then the payment is processed, but the order does not show up in osCommerce..
I added text to the payment page notifying customers that they must click the "Return to (Your Store)" button to complete their order..
There is a contribution that makes a backup of their cart, so that you can recover their order if they don't return to your page. I haven't installed it yet, but search for PayPal contributions and you should find it..
There is probably a way to make PayPal automatically return to your page, too. I haven't investigated that yet.....
PayPal IPN will solve this problem as it creates an order before the customer leaves to go to PayPal to pay.
You can get it from the contributions area.
One question though:.
Assuming that the customer does not successfully submit payment with PayPal, will they still get an email stating that they have placed an order from my store?..
No when they leave to pay it sets the order to Preparing [paypal ipn] or similar, then whenit get the return token from PayPal it will update the order to the default setting and then send emails.
I have a problem..
I am using paypal for payment. but after payment no order showing in my admin..
Can anyone tell me what I have missing..
In your includes/modules/payment/paypal.php.
You must put code $process_button_string = tep_draw_hidden_field("rm",2) ..
Befor tep_draw_hidden_field('cmd', '_xclick')..