What happens if I don't get all my Medifast food?

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When you get your shipment and you dont have all your food? I didnt receive 2 boxes of soups and 1 box of cinn pretzels?.

Will they send them to me or am I SOL?.

Any of this happened to you guys out there?..

Comments (5)

Call them and give them a chance to make it right. Mistakes happen...

Comment #1

They should make it right. If the first person you get is a jerk, ask to speak to a supervisor. Or hang up and call back...

Comment #2

I'm kind of surprised you asked here first instead of picking up the phone and calling them Steph.......

Comment #3


I called and well I was lucky I guess and I talked to a nice lady and she made it correct and put in my order for the food I did not receive and I just hope that I get it!.

Thanx to all!!! (well both of you lol).

Also, why would you think they would be a "jerk" like look how much money we pay for this food and well I already did pay for it and I want my food that I paid for lol, we are their customers and afet all they get paid from "us" and what they think I'm trying to SCAM or something, nope I dont think so!!!!..

Comment #4

Yeah, I know well, Im at work and was busy and I wasnt for sure! But, I know now!..

Comment #5

This question was taken from a support group/message board and re-posted here so others can learn from it.


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