Have you contacted their live support?.
It looks like your domain is not added to their WHM..
I dunno what a WHM is.
I will contact them but it is very annoying how a company so well known can be so shitty. There is no excuse for this and it is borderline fraudulent to take my money and not deliver hosting. I have used many hosts before (1&1, yahoo, godaddy, a bunch other and never had this type of problem)..
WHM = web host manager.
Their live support is very good, give it a go..
I have used them in the past with no problem. Did you pay for a unique IP?..
Well again, like always. With HostGator it's like well umm... what was your number again?! The funny thing is they are huge... but support lacks pretty badly... they all ask someone else if you ask them a 1/2 serious question.
Not trying to bash them... but their support really isnt worth much...
Never had any problems starting with them..
My domain propagated and it was up in like 20 minutes..
Just blank for the ip in the email?..
I think I have used the chatroom help in the past and the response was very quick. i'm pretty sure hostgator has chat support...
Hostgator now insist you call in if you live over 1000 miles from FL or overseas, If you still have trouble contact and he will sort you out..
We have many clients who have come to us come hostgator and they dot have any thing nice to say about them.
They just dont care about small clients thats it..
Sorry... but this is kinda funny... but seriously...might be a good word for them? shape up? ... they are growing wayyy to fast, and quality has turned into quantity and lack of decent support staff... etc.....