Your question was: How do I promote my domain WWW.allegiancetotheflag.com for sale? I listed it in auction at Godaddy. ?
Left a message. No response from their side..
Moniker almost never responds to emails, and their phone support is going down the drain too..
Is Monte becoming too involved with Traffic to take care of his company?..
This is a good comment. Maybe I can cut them some slack, given that it is a Sunday, and the day after a live auction. One does have to wonder though about the ongoing pattern for non-Sundays after a live auction. IMHO, there is a pattern of non-answered phone calls and non-answered emails about important issues.
Like most domainers, I have things spread all over between multiple registrars. My main registrar, however, is Fabulous. There support is Fabulous. Any time of the day they respond within minutes. I have never called them before, but I have heard reports that they are also excellent on the phone.
Sadly, customer support is apparently an old school concept. Not just in domaining, but throughout all industries.
The thing is, this is not the first time Moniker's customer service has let me down. I've been trying to get the special NP HostGator transfer/registration prices for quite a while, but I still pay $10.50 for transfers. I can cut some slack since it's a Sunday and it's just after Traffic, but I believe if you make a commitment that your customer service WILL be open from 9 to 6 on a Sunday, you better stick to it...
I think there should be someone there in the weekends who's able to answer the phone and answer emails like mine about not being able to log into my account!.
The HostGator business is a 24/7 business. Response time should be no more than 24 hour in my opinion..