I'm stumped. I'm not so sure what is the answer to your question. I'll do some research and get back to you if I discover an good answer. You should email the people at Verisign as they probably can answer it..
I have this same issue....
I use the Credit Card with CVV2 module and when I go to check the order, I get a blank browser screen. I have also tried the "Check or Money Oder" payment method, and I also get a blank screen...
Okay...I figured out what I did..
When I edited an orders.php file while installing the CVV2 module, I ended up putting the wrong.
Back in /catalog/admin/includes/languages/english/.
I found and fixed that, but now I'm getting a loop and checkout where when I'm logged in (as a shopper) when I select "checkout" with items in my shopping cart, even if I'm already logged in. Then, when I log in (as a shopper) I get the message "your shopping cart is empty"..
It almost sounds like a write permission on a .php file....Any suggestions would be appreciated!.
Another Self-inflicted file copying issue..
All fixed...now...on to sales tax!..
I got the same issue could someone please respond and help us fix this problem?..
Okay..it's really pretty simple and it would be funny, but I lost a week because of this.....
Here was what the OS Commerce install process put into the configure.php file in.
: The code below is near the top of the file. It's not a big file..
So here was my solution:.
Note the difference in the Verisign domain in the third line of code. I had to put in the Verisign domain name for the SSL server, which the install process didn't do. My Verisign hosting provider provided me the information for the SSL server name. Now that the two Catalog Servers are set right, the contents of the shopping cart carry back and forth from the http server to the https server just fine, and no more empty carts!.
So, if you're having the same problem, putting the.
Name of the SSL server in the third line might be the solution. I hope this helps you..
This post has been edited by.
: 07 January 2009, 01:58..
This is the code I have for the config file. I have talked to tech support and they said it is set up properly. I don't know what else to do..
I've moved my Verisign site to a new Verisign hosting company, manipulated the config.php files and everything appears to be working/linked correctly EXCEPT for the following two (that i've discovered thus far)..
1. If I place an order I receive the email confirmation, however, when I go into admin - customer orders - NOTHING APPEARS.
2. If I am logged onto the catalog and go into admin/customers logged in - it always shows 0 - so I don't think that is correct either..
So customers think they are placing orders but in reality, I can't find them in my admin section.
Any ideas on how/why this is happening or guidance would be appreciated. I'm willing to commensate if someone feels they know how to fix it...
You did not say which payment module you used that caused this, as it could well be due to the payment module..