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Do I have to use iPledge to get Murad Resurgence prescription?

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Well today I went to my derm at 11:00 and went to fill my prescription. I went back at 5 to pick it up and they said it couldn't be filled, that perhaps my derm had not called it in? Do I have to go online to the ipledge site or call my derm?I plan on calling my derm tomorrow to get it sorted out, but I'm just wondering what could be the possible explanation for this? On month 1 & 2 I didn't have to do anything but go drop off my prescription and picked it up with no problem later...

Comments (6)

Your question was: Do I have to use iPledge to get Murad Resurgence prescription?.

I don't know if it's different for males, but as a female, I had to call iPledge or visit the website and answer the questionaire before I could pick up the prescription...

Comment #1

Ipledge is for everyone I think; the kit I have is "for male patients and female patients who cannot get pregnant"so you might be missing that step. did you get your labs done?..

Comment #2

Yes I got everything done that I needed to. She wrote out the prescription slip and handed it to me. I took it to the pharmacy to pick up 5 hours later, and when I went to pick it up they said my derm may have not done her part, or something like that... Edit: Went on to the ipledge site and it said there was no patient action required...

Comment #3

That happened to me last month. Just call up your derm and they will do there part of the ipledge as soon as you call. It only takes 30 seconds and thats it. Then your good to go...

Comment #4

Probably fell thru the cracks at the derm's office ... just call them and I'm sure you can straighten it out in no time.Don't worry about the delay, a few days should make no difference to your treatment...

Comment #5

That's what happened, just fell through the cracks. Called the derm and it took 20 seconds to straighten out...

Comment #6


This question was taken from a support group/message board and re-posted here so others can learn from it.

 

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