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Got a question, hope someone can answer... "cannot connect using Verisign SSL," setting up POP3 on ipod touch? Thanks for any answer or 2. Another quick question... Question,.

I'm very new to Oscommerce (i know my way around it, and all the basic functions etc, besides that I got a programmer MYSQL and Database stuff), I wanting to set up a new store....

However I was wondering... how do I... or where do I get the software from, what do you guys use.... ????.

(In which I'm limited by Osc because they dont have it in the basic functions).

1. Keep track of inventory, add and edit it online, and collaborate it with co-workers..

2. Keep track of stock in different locations/countries (warehouses) going from one warehouse to another?.

3. Keep track of customers, how to handle when things go wrong (like defect item, needs to be returned)..

4. Keep track of accounting / cost / profit etc.

5. All of the above linked / tied together so it works hand in hand..

Basically track of the sale from A-Z and vice/versa when things go wrong... with extended possibilities and all the steps in between..

Preferable want this to be online as I work with co-workers / staff who are located in different countries... and they need to fill it in into one big summarised overview..

Please check my flowchart, how do I implement this into a website?..

Comments (86)

That's a good question. I'm not sure what is the answer. I'll do some Googling and get back to you if I discover an useful answer. You should email the people at Verisign as they probably could help you..

Comment #1

Deeper explanation of the Flowchart:.

1..

Central Point of Sales.

Is where I'm located, when I get an.

ORDER via Osc, I'll ORDER.

It with my suppliers (.

Bangkok Supplier I, II, or China supplier.

) / unless it is in stock..

2. From.

"Supplier I, II, III".

It goes into either.

CHINA-STOCK.

Or.

THAILAND STOCK.

..

3A..

From.

CHINA STOCK and TH STOCK.

, we perform Quality Control, so it either goes to.

TH REPAIRMAN / CN REPAIRMAN.

For QC, if QC-passed it goes back into.

CN-STOCK.

Or.

TH STOCK.

.....

3B.

If NOT PASSED QC it goes, to.

"DEFECTIVE STOCK (CN / TH)".

Back to.

"SUPPLIER (CN / TH)".

..

4A. From.

CN STOCK / TH STOCK.

It goes either directly.

"GENERAL CLIENTS".

Transaction finished.

4B. From.

CN STOCK / TH STOCK.

It goes to.

STOCK UK.

..

5A From.

STOCK UK.

It goes directly to.

"GENERAL CLIENTS".

Transaction finished.

5B From.

STOCK UK.

It goes to.

NL STOCK,.

Where it.

Generally gets picked up locally / or shipped to client Cash on Delivery.

Transaction finished.

6..

When things go wrong.

(as many things can happen from step 1-5 I until it reach the customer "broken/lost/damaged/faulty items") it goes back to up the ladder returned then starting from step 1 again, or partial refund, item will be shipped to repair their order, full refund..

How to implement this all into an system... I'm sorry it may sound more complex then it is... please please help..

Pointing me towards the right direction would be a great help, I don't mind buying additional software or hiring people to get the job done.....

Just need to know where I can find the software or the people, or anything that I would be able to set up a complete system..

This post has been edited by.

Chriz777.

: 27 December 2008, 06:26..

Comment #2

You will need a MUCH MUCH more complicated inventory tracking system if you want to add it to "stock" every time you move it from one facility to another. You also need to have very strict protocols for your employees to hold so that they report to you every time the product moves/changes hands. Nothing like that can be automated...

Comment #3

Tks lindsayanng!.

For the kind and fast reply, very much appreciated. I'll check into your suggestions.....

Comment #4

Hi lindsayanng,.

Tks once again for another quick reply..

Well, actually I'm much much smaller company than you might think.... In reality when everything flows it's less complicated then it sounds...

It's only me in TH and my partner in CN who does the ordering / QC / shippping it further. I'm the one who has to oversee everything..

Then I got one employee in UK " who simply ships it further to next destination" who needs to get paid commission / and shipping cost..

Is it not for instance possible to have an.....

1. One big PRODUCTLIST which are IN STOCK/INVENTORY in a big list, then a drop down menu (behind each product), with current location (CN/TH/UK/NL) and all I need to do is just pull the drop down menu to a different location when it moves to a different warehouse?.

And an dropdown menu, IN STOCK / OUT OF STOCK. etc....

Then of course a filter option to see everything that is in CN, or everything that is in TH.... etc....

When I order new products I can add it to that list....

Hope you understand what I mean... How does bigger companies do it?!? I assume they have a much more complicated system then I have. Think of instance of APPLE website, they have several warehouses in the world/USA , but one general Verisign website for USA, how do they keep track of every single thing that happens from A-Z?.

This post has been edited by.

Chriz777.

: 27 December 2008, 06:46..

Comment #5

It is definitely POSSIBLE but you would need some custom coding.. if you want, I know some people who do very good work and can write something like that for you..you will have to PM me though..

Comment #6

Hi lindsayanng,.

Wow you are a real contribution to the community... answering me in minutes, sincerely THANK YOU..

I'll PM you soon....

There are however no real ADD-ONS that may fit my need? -that I could take a look at?- anybody?.

I'm sure there are people out there working with different warehouses and locations/suppliers from where they order..

I think to modify something that for instance comes close to what I'm looking for might be a more economical and less time-consuming effort,.

Last thing I would want to do is re-invent the Wheel.....

Comment #7

Well, I see an IMPORT STOCK TO QUICKBOOKS add on and you can set all of the multiple "warehouse" settings in Quickbooks. I am somewhat of a QB pro (i am a book keeper by trade) and you can DEFINITELY move inventory from one place to another in there.

However, it would probably not be all that expensive OR time consuming to get the work done as long as you get someone that knows what they are doing.. Probably a week or so tops and a few hundred.. again, all depending on how deep you would want it to go.. probably less if you just wan tthe ability to have a place to move where orders are in your warehousing...

Comment #8

PM send!.

Sounds great Lindsayanng... will await your reply....

Is there some way I and maybe other people you've helped (as I read some of your articles like ROAD MAP -great stuff- ) can donate something to you? Like do you have a paypal donate thingy? You might want to consider having one.

I bet you've helped dozens if not hundreds of newbies like myself, I'm baffled that they're people out like you who are sincerely willing to help others.. I think such actions should be rewarded..

Please let me know if you do have something like that... send me a pm or something.....

Comment #9

Thanks chrizz, but you dont have to donate.. I come on here and help as much as I can, and in return, all I ask for is help form other people.. It seems though, that lately, I havent been getting many responses to certain questions.. but oh well...

I feel that with forums, you should put in what you take out.. So I just do that.. When I have questions, I answer other's questions.. a pay it forward sort of thinking.. but thanks for the offer..

Comment #10

Question,.

I'm very new to Oscommerce (i know my way around it, and all the basic functions etc, besides that I got a programmer MYSQL and Database stuff), I wanting to set up a new store....

However I was wondering... how do I... or where do I get the software from, what do you guys use.... ????.

(In which I'm limited by Osc because they dont have it in the basic functions).

1. Keep track of inventory, add and edit it online, and collaborate it with co-workers..

2. Keep track of stock in different locations/countries (warehouses) going from one warehouse to another?.

3. Keep track of customers, how to handle when things go wrong (like defect item, needs to be returned)..

4. Keep track of accounting / cost / profit etc.

5. All of the above linked / tied together so it works hand in hand..

Basically track of the sale from A-Z and vice/versa when things go wrong... with extended possibilities and all the steps in between..

Preferable want this to be online as I work with co-workers / staff who are located in different countries... and they need to fill it in into one big summarised overview..

Please check my flowchart, how do I implement this into a website?..

Comment #11

1. Keep track of inventory, add and edit it online, and collaborate it with co-workers..

You can use QT Pro addon for this.

2. Keep track of stock in different locations/countries (warehouses) going from one warehouse to another?.

Multi Stores, Multiple shop System.

3. Keep track of customers, how to handle when things go wrong (like defect item, needs to be returned)..

You can handle refunds and such with RMA Returns System addons along with gift card add on, but it has to be done through your merchant account as well.

4. Keep track of accounting / cost / profit etc.

I am a book keeper, and the best way to do this would be to use QUICKBOOKS PREMIER and install the QuickBooks addon that automatically streams the info into Quick Books.

5. All of the above linked / tied together so it works hand in hand..

I can be done, but it will be a lot of work....

Comment #12


This question was taken from a support group/message board and re-posted here so others can learn from it.

 

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