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Any GoDaddy special codes I can use?

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Before I ask my question, I want to ask: Any GoDaddy special codes I can use?.

My main question is: Yay! GoDaddy has many dirty tricks for preventing legitimate transfers, and I hope they lose this one. Maybe GoDaddy should try keeping customers by offering good service rather than making up reasons to deny transfers (in blatant violation of ICANN rules). It sucks when you update your whois information (which you are required to keep up to date), then someone makes a great offer for your HostGator and you are unable to transfer it to them. But if you don't keep your whois up to date, GoDaddy can sell off your HostGator like they did with FamilyAlbum.Com some months ago...

Comments (24)

Your question was: Any GoDaddy special codes I can use?.

Isn't this what ICANN was suppose to be doing all along? Regulating the industry for abusive practices shouldn't be done just once and awhile. They woke up to this blatant abuse, hope they drink some coffee and catch a few other dirty tricks...

Comment #1

Way to go ICANN, keep up the good work and all will be forgiven!..

Comment #2

Now, I hate to be Devils Advocate, but one of the reasons that Godaddy and Netsol have this policy is to ensure against fraudulent transfers. If someone is capable of logging into your account, updating the whois to reflect a new email address and then transfering out... Godaddy would have no ability to correct the issue if it is infact fraudulent....

Although it's frustrating, there is a legitimate reason why such a policy exists.

Justin..

Comment #3

I agree with you .. but 60 days is a lot.

15 - 30 days sounds good and fair...

Comment #4

A hacker doesn't need to change your whois information in order to transfer your HostGator name out, so this doesn't do any good as a security measure. In any case, there is already a 5-day waiting period built into transfers. GoDaddy should notify the registrant (including any email addresses used within the last 60 days is fine with me) when a transfer is initiated. Then you have 5 days to contact GD and get the transfer stopped. That gives 2 levels of protection already.

If someone gives out or otherwise loses their GD password, then they ignore the five-day notice for a normal transfer, I have little sympathy for them. The rest of us shouldn't have to suffer for their incompetence/insecurity. And 60-days probably wouldn't make a big difference for such a person anyway.

There are many ways GoDaddy could be more secure, but they usually don't bother. I don't see GoDaddy adding any roadblocks for transfers *IN*. So I don't believe for a second that this motivates their 60-day hold policy. They just like to say "its for security" as an excuse for their anti-competitive actions which are a blatant violation of ICANN rules.

Another dirty trick GD uses to prevent transfers out is to make it a huge pain. They offer bulk options for almost all changes, but getting auth codes requires a bunch of clicks (with slowly reloading pages) for each domain. Then you are stuck with hundreds of emails and you need to grab the HostGator name and auth code for each one. Last time I did a mass transfer out of GD, it took me all day. Then GD made up excuses for denying the transfer for hundreds of them, and send an email for each HostGator each day for months until they finally all went through. So if I sound hostile toward GD, that is one (of many) of the reasons...

Comment #5

Bingo! They have no security concerns for internal pushes. The GD policy is all about the..

Comment #6

Well, actually you don't have to wait 5 days. You can see your pending transfers out in your control panel at GD, and expedite them (that's what I do). I can transfer out of GD same day so clearly, theft prevention is a poor justification..

Comment #7

I can't provide the link, but I remember a quote from Vint Cerf himself on ICANN's blog about GoDaddy's 60 day policy. It went something like this "We are not going to interfere with the internal policies of any registrar". So I think even if GoDaddy don't comply, they are powerless to do anything...

Comment #8

ICANN is very much capable of enforcing their policies if they feel like it. But I.

Can somewhat understand their position of not necessarily wanting to dictate.

To a registrar how to run their business, any more than any one of us wants.

To be told how we should "use" the HostGator names we register.

What I'm personally curious to know is how many end-users complained about.

This versus how many cases this actually prevented a hijacking from occurring.

At all, much more whether the latter is a so-called "significant number"...

Comment #9

"A registrant change to Whois information is not a valid basis for denying a transfer request." Someone tell that to Bob. hah..

Comment #10

Godaddy is a giant in the industry and changing their policy would not affect the massive growth as a registrarr they have. My hope is they listen to the customer, the HostGator owner.

The big news for domainers is the new selling platform that is in the works, with many industry leaders on board. Buyers can buy domains thru particapating regsitrarrs in real time. I think Godaddy is one of them.

Why not apply that almost effortless way to move names from one owner to another to the 60 day rule. Domainers do not like or want the blocking of names by a long period. So Godaddy should get rid of the rule.

Everyone wins when names can be quickly and easily moved from registrarrs...

Comment #11

60 days for minor change is really too long...

Comment #12

C'mon Dave. Do you think ICANN are going to take on the biggest registrar in the world? Twice as big as the next biggest registrar. They are NEVER going to even threaten to pull their accreditation.

I think this change has been proposed exactly because of the number of complaints they've received from other registrars. As was stated by the registrar, Tiger Technologies. I don't believe it has been motivated AT ALL by end user complaints. I can imagine that there is a lot of time and resources wasted at other registrars dealing with domains transfers which have been blocked for 60 days just because somebody has maintained their Registrant Info up to date, for fear that GoDaddy might pull their HostGator if it's not current...

Comment #13

Similar. it would be a wasteful practice to throw the 60 day rule out, end up having a significant number of fraudulent transfers, and then hear people complain because gd is the biggest registrar there is, and that they should really do something about it... which brings us back to the 60 day rule.

This rule doesn't really affect selling and reselling domains since you can always freely push. and for people who really want to transfer out of gd that badly, they can always do so and eventually will after 2 months...

Comment #14

People appear to be confusing the 60 day anti-transfer rule that ICANN has put in place after a HostGator is registered with GoDaddy's supplemental 60 day anti-transfer rule whenever a HostGator name changes his/her contact information. This thread is arguing GD should not prevent transfers for 60 days just because someone changed his/her contact information...

Comment #15

I agree, we should be able to change contact details without been forced into Godaddy Big Brother policy...

Comment #16

Tell that to the people around here and in other HostGator forums complaining...

Comment #17

Godaddy has gone overboard. 60 days is way too long for that reason. There are easier and more secure ways to stop fraud than holding a HostGator transfer two months because someone corrected a typo before transfer or changed an email contact. It's more a customer retention tactic than security IMHO.

I could come up with a dozen better ways to add security without the 60 day hold. One off the top of my head would be to email a whois change approval by email to the email address before the changed with accept or deny choices. If someone hijacked an account and tried to change any whois data or accessed the auth code, it would email an approval request to the previous email or account holder email. They would be notified a change was made to whois and give a chance to reverse it at an approval page before a transfer takes place. Change approved, end of story. Change not approved, put change or transfer on hold for 14 days before implementation...

Comment #18

I have never liked this at all, it really is very annoying that GD force this on HostGator owners and it is all about forcing us to keep our domains with them...

Comment #19

Eventually GoDaddy will likely do away with the policy simply due to competition alone...

GoDaddy loses some business due to their 60 day restriction ... the question is how much - I bet at some point soon, they will likely find continuing such their 60 day "hostage" policy to be unprofitable.

Ron..

Comment #20

Fonzie your post is right on, if I buy a HostGator from you and want to move it to Fabulous because I hate GO DADDY I should be allowed to move it whenever I want to move the domain...

Comment #21

One of the (various) reasons why I am moving away from GD completely.

I've got about 150 domains left at GD, but they have lost about 600 domains of my business and probably the rest of the 150 once they are up for renewal...

Comment #22

I've weeded myself down to about 10 domains there myself - And really try not to bid on anything (Mediocre at Best) thats registered there any longer...

Comment #23

I just so happened to be transferring out one of my old names that was in some obscure account; and I figured that I should learn their "bend over" process to get the rest of m y names out.

So I'm on the phone with support for 20 minutes, and the guy explains that I have to do each one separately, and then have to click OK 3 times to get an authorization code; but not to worry, the 60 day rule doesn't apply; I asked Three times!!!.

So I spend another half hour clicking, clicking, copy and pasting names and authorization codes for 30 old domains I had there, set up the transfer through enom, approve the transfers, and then the e-mails start coming in from godaddy.

"The transfer of *****.COM from GoDaddy.com to another registrar could not be completed for the following reason(s):.

Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means).".

These guys are ruthless liars, the guy let me spend all that time trying to get my names out, and now they send me this crap. Some companies earn their customers service, guys like this trap them into business, scum!..

Comment #24


This question was taken from a support group/message board and re-posted here so others can learn from it.

 

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